Operations, systems and growth for owner-run companiesTo the owner of a company that has outgrown the way it's run,
We find the work in your business that costs more than it should: the jobs done by hand, the cash that arrives weeks late, the hours your salespeople spend on lists. We put a price on each one and tell you which to leave alone. Then we build what fixes the rest.
Operating Lift is led by Eric Mandel, who has spent more than 30 years running operations and technology. Eric is on every engagement, with specialists brought in as each project needs them. Consulting firms stop at the recommendation and development shops build whatever you spec. Here, the people who find the problem build the fix.
Five ways in, each with a fixed fee and a first result in days or weeks. If you're not sure which fits, book the call and we'll tell you. Sometimes the answer is none of them.
not sure? start with the Verdict. or Before You Sign, if there's a contract on your desk.
“We're about to spend real money on software, a vendor or a hire.”
5 business days
$2,500
Send us the proposal or the plan. Within five business days you get a written review of what's missing and what's overpriced, with the questions to ask before you sign. It also says whether to do it at all.
Guarantee If we find nothing worth changing, you don't pay.
“I know exactly which job is eating our week.”
10 business days
$7.5K–$12K
We rebuild that one workflow and hand it back running, with a log you can read and a runbook your people can follow. For 30 days after it goes live, we fix anything that breaks.
Guarantee Half up front, half when it's running. If it isn't running by day 10, the final payment drops by a quarter, and we still finish it.The 10 days start once we have access to your systems.
“Something's costing us and I can't see where.”
2 weeks
$8K–$12K
Two weeks inside the business, with the people who do the work. Ten workflows priced on labor, errors and delay-to-cash, ranked, with the ones not worth fixing marked. The sample above is page one.
Guarantee If it finds less than three times its fee in yearly cost, half the fee comes back. The full fee counts toward any build you sign within 60 days.
“My salespeople spend the day building lists.”
Live in 4 weeks
$15K–$30K+ $1.5K–$3K a month to run it, optional
We build a pipeline that finds fresh leads, checks them and loads them into your CRM overnight, so your reps start the morning dialing.
Guarantee Live in 30 days, or the first month of running it is free.We guarantee the build, not your sales numbers.
“I want someone who keeps making this place run better.”
3 months, then monthly
$4K a month
Each month we ship one improvement and keep everything we've built for you running. Once a month we go through the numbers with you.
Guarantee If month one's improvement doesn't ship, month one is free.
We run two or three builds at a time. When we're full, you get a start date.
Eric Mandel has spent more than 30 years running operations and technology, in four industries.
Twelve years in settlement services and title insurance, first as CTO and then as operator, where every file has a closing date.
More than eleven years in factoring and commercial finance, including running a specialty finance company end to end: underwriting, collections, operations and the technology.
Three years managing news automation tools and a hosted platform for more than 150 TV affiliate newsrooms across the US.
Two years implementing and supporting the trading platform FX desks worked on all day.
Your business probably runs on the same kind of work: things that have to be right, by a date, with money attached.
More on title & settlement and specialty finance.
Yours,
Eric Mandel
Founder, Operating LiftP.S. If you'd rather start with the numbers, book the Verdict. If it finds less than three times its fee in yearly cost, half the fee comes back.